Fraud

As part of our strategic partnership with the Fraud Investigation Division of Europe’s largest loss adjuster, Cunningham Lindsey, The Surveillance Group is able to offer the UK’s largest and most innovative service for tackling and preventing insurance and corporate fraud.

Our integrated service is unrivalled in its scope, scale and value. Covering household, commercial, motor, travel, casualty, creditor, organised and major loss fraud, we have more than 200 directly-employed surveillance and counter fraud investigation specialists across the UK, backed by more than 7,000 staff worldwide.

Through our single point-of-contact service, we support companies in their fight against fraud with everything from field investigation and evidence gathering through to cognitive interviewing techniques and innovative data systems.

The entire operation is intelligence led, with our expertise, experience and judgement allowing us to assign the right combination of desktop, field investigation or surveillance resources on a case-by-case basis. By combining all of these elements into a single service, we make it easy for clients to:

• Keep investigation costs to a minimum.
• Ensure the right specialists are involved in the investigation at every stage.
• Access the latest technologies and innovations for all elements of the fraud investigation process.
• Access the intelligence contained in previous investigations.
• Identify where surveillance should be used.
• Maintain the highest ethical standards in all surveillance and investigation activities, minimising exposure to reputational risk.
• Gather appropriate evidence to defend or reduce suspect claims compliantly.
• Save money, with a range of proportionate and cost-effective investigation solutions available within a single ‘fraud toolkit’ to help you reduce the whole cost of claims – an approach which has saved clients more than £250m over the last four years.

one of the World’s leading global loss adjusting and claim management companies. We have now formed a strategic partnership that enables us to jointly provide a total Fraud Investigation service.