Intelligence
From the field to the digital sphere - intelligence that delivers
Our intelligence services are designed to provide our clients with the information they need to make informed decisions. We provide a range of services from field based intelligence gathering to open source intelligence.
Field Based Intelligence (LAE/KYC)
Our highly trained field force utilizes cognitive interviewing techniques to gain timely, detailed information relative to potential claimants. This information is supported by enquiries with the police and open-source intelligence. The information the service provides enables clients to make sound commercial and legal judgments relative to the setting of accurate reserves very early on in the claims process.
TSG has a 96% success rate in delivering the service, which not only assists in early claims management decisions but also highlights elements of fraud. The depth and clarity of results allow clients to act upon any fraud identified in a decisive manner and deploy additional resources in order to refute fraudulent claims, thus reducing downstream costs.
Locus Reports
When a road traffic accident occurs, establishing a clear understanding of how and why it happened is essential. Our Locus Report Service provides a thorough, professional investigation of the accident scene to support accurate assessments of liability and causation.
Our trained investigators attend the location of the incident to capture precise, on-the-ground evidence. This may include the examination of road layout and markings or assessment of traffic controls, such as the positioning, sequencing, and visibility of traffic lights, signs, and pedestrian crossings.
By combining these elements, our locus reports deliver an objective, comprehensive representation of the accident scene. They help insurers, legal professionals, and claim handlers understand the circumstances of the incident and make informed decisions with confidence.
The findings are supported by a sketch plan and photographic evidence of the scene and are presented in a CPR-compliant format.
Where clarity matters most, our Locus Report Service ensures you have reliable, unbiased evidence you can trust.